Assistant Technical Manager Full Time

Key Responsibilities

• Team Management
• Lead and manage a team of more than 50 technical professionals across India.
• Train and mentor the team responsible for installing dental equipment.
• Ensure continuous development and skill enhancement of the team members.
• Training and Development –
• Develop comprehensive product tutorials and training videos for clinical and radiological dental equipment installation.
• Conduct training sessions for the technical team to ensure high standards of installation and customer service.
• Technical Support –
• Provide technical support to both the clinical and radiological teams.
• Troubleshoot and resolve any technical issues encountered during equipment installation or operation.
• Field Work
• Visit customer sites to oversee and assist with equipment installation and troubleshooting whenever required in an exceptional scenario.
• Ensure on-site issues are resolved promptly and effectively.
• Repair Center Supervision
• Supervise the office repair centre to ensure the repairs are conducted efficiently and effectively.
• Implement best practices and continuous improvement processes in repair operations.
• Technical Expertise –
• Develop a deep understanding of all the dental medical equipment’s with their technical specifications and functionality.
• Stay updated with the latest advancements in dental technology to maintain industry – leading knowledge.
• Qualification Required –
• B.Tech or M.Tech in Electronics and Communication or Medical Electronics will be preferred.
• Experience Required –
• 6-8 years in medical equipment field, preferably with a background in dental medical equipment.
• Team Management –
• Proven experience of managing a PAN India level team of Service Engineers.
• Technical Skills –
• Strong understanding of dental medical equipment and excellent troubleshooting skills.
• Communication –
• Excellent communication and drafting skills.
• Software Proficiency –
• Advanced knowledge of MS – Office tools.
• Field Readiness –
• Willingness to travel and work in the field as required.
• Mandatory –
• Demonstrated ability to develop and deliver technical training materials.
• Strong leadership and team management skills.