Service Engineer – Radiology/ Clinical – Goa/ Kolhapur Full Time

Role Summary: Were looking for a Service Engineer whos ready to bring their expertise in radiology equipment and CADCAM to a dynamic, fast-paced environment. If you’re passionate about solving technical challenges and providing top-notch customer support, you’ll fit right in at UDL. Youll be responsible for handling all technical queries related to radiology equipment, providing on-site support, and ensuring customers receive the highest level of service.

Responsibilities:

• Provide technical support for customers regarding radiology equipment, including CBCT, OPG, X-ray and RVG.
• Install, maintain, and repair radiology equipment, ensuring it operates smoothly.
• Troubleshoot and resolve technical issues promptly, maintaining high-quality support at all times.
• Interact with customers professionally, keeping them updated on the status of installation and repairs.
• Test and measure equipment to ensure proper functionality and high-quality service.
• Manage and oversee the AMC (Annual Maintenance Contract) process, ensuring timely renewals and providing excellent customer service.
• Attend to preventive maintenance and breakdown calls, ensuring all issues are addressed effectively.
• Manage your time well, ensuring all tasks are completed efficiently and to the highest standards.
• Collaborate with the team to develop problem-solving strategies and provide reliable solutions.

Qualifications:

• Educational background: B.Tech/ Diploma
• Experience: 2-8 years of hands-on technical experience with radiology equipment or CADCAM.
• Skills: Strong communication and presentation skills are a must for interacting with customers and clients.
• Technical Expertise: Must have experience in installation, maintenance, and repair of radiology equipment.
• Proficient in MS Office (Word, Excel, PowerPoint) and familiar with ERP software.
• Problem-solving and time management skills are essential.

Location:

• Chennai, Madurai, Coimbatore

Compensation: Competitive salary based on experience, with performance-based incentives to reward your contributions.